rabbittransit Introduces New Fare Collection System for Fixed Route Service

Harrisburg, PA — rabbittransit is excited to announce a major upgrade to its fare collection system with the launch of rabbitPAY, going live July 21, 2026. The new system will be available for Capital Region, Gettysburg, Shippensburg, and York fixed route services, as well as rabbitEXPRESS, Capital Region Commuter Routes, and Stop Hopper services. rabbitPAY offers riders a modern, seamless transit experience across rabbittransit’s service areas.

rabbitPAY introduces a smart card and mobile-based payment system, making boarding faster, more convenient, and more flexible than ever before. Riders will be able to load reusable smart cards through Ticket Vending Machines, the rabbitPAY Mobile app, the rabbittransit website, or in person at customer service offices.

“rabbitPAY makes riding transit as easy as tapping your phone or smart card,” said Richard Farr, Executive Director of rabbittransit. “Our goal is to remove barriers and make public transportation even more convenient, accessible, and user-friendly. Whether you're commuting to work, heading to an appointment, or exploring the region, rabbitPAY provides a simple and seamless way to pay for your trip.”

Key features of rabbitPAY include:
• Smart Card Technology: Riders simply tap and go when boarding the bus.
• Fare Capping: Pay as you go without worrying about overpaying — once you've reached the cost of a daily or monthly pass, rides are free for the rest of that period.
• Multiple Reload Options: Load your card or account anytime via app, online, at a machine, or in person.
• Seamless Regional Travel: Improved Fare integration between service areas.

In preparation for the launch, rabbittransit staff will offer various public engagement opportunities and community events in the weeks leading up to July 21 to help riders sign up, answer questions, and make the transition to rabbitPAY as smooth as possible. Riders are asked to visit www.rabbittransit.org for more information regarding times and locations of these upcoming events.

As part of the fare collection system upgrade, a modest fare increase will also take effect on July 21 — the first fare adjustment to these services since 2018 — ensuring continued investment in safe, reliable, and modern public transit services. The fare changes affect Capital Region, Gettysburg, Shippensburg, and York fixed route service; rabbitEXPRESS; Capital Region Commuter Routes; Stop Hopper; and shared ride service’s Persons with Disabilities (PWD) and ADA Complementary Paratransit (ADA) program rates.

For more information about rabbitPAY and upcoming fare changes, visit www.rabbittransit.org/rabbitpay/ or contact info@rabbittransit.com.